Privacy Policy & SMS Terms

This Privacy Policy explains how Tennessee Imports (“we,” “our,” or “us”) collects, uses, and protects information you provide to us when visiting our website, communicating with us, or enrolling in our text messaging programs.

Normal Website Usage

During normal browsing of our website, we do not collect or store personally identifiable information such as your name, mailing address, email address, phone number, or Social Security number. You may visit our site to view vehicles, specials, and other information without telling us who you are.

We automatically collect only limited technical details, including:

• The name of your internet service provider
• The website you visited before ours
• The pages you request on our site
• The date and time of those requests

This information is used solely to improve site performance and customer experience and is shared only within Tennessee Imports.

Collection & Use of Personal Information

At times, you may voluntarily provide personal information when you:

• Request vehicle information
• Apply for financing
• Schedule service
• Opt in to receive SMS updates or marketing offers

Information collected may include your name, mailing address, email address, phone number, vehicle details, or other identifiers.

We use this information to:

• Communicate with you regarding your vehicle or account
• Send reminders (such as payment due notices)
• Notify you of insurance status or verification needs
• Send birthday greetings, service updates, and dealership promotions
• Provide financing and purchase assistance as requested

We may share necessary information with trusted service providers or credit reporting agencies as permitted by law.

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share information with third parties only as necessary to:

• Provide our services
• Comply with legal obligations
• Protect our rights and interests

If we ever plan to share your information with other reputable companies for additional products or services, you will be given the opportunity to opt out beforehand.

Cookies & Interest-Based Advertising

Our website may use cookies or similar technologies to improve your browsing experience and understand visitor preferences. Cookies may also be used for interest-based advertising, meaning you may see relevant ads from us on other websites after visiting ours.

You may refuse or delete cookies through your browser settings.

10DLC Compliance

• We register our 10-digit long code (10DLC) phone numbers and messaging campaigns with The Campaign Registry (TCR) to comply with carrier regulations.
• We send text messages only to individuals who have explicitly consented to receive them.
• Consent may be provided through our website or other communication channels.
• You may opt out of text messages at any time, and we will process opt-out requests promptly.
• We take appropriate measures to protect your personal information, including your phone number, in compliance with 10DLC regulations.

SMS Terms & Conditions

By providing your mobile phone number to Tennessee Imports (including via website forms, purchases, or service communications), you consent to receive recurring automated text messages related to:

• Customer relations (birthday greetings, service reminders, general check-ins)
• Payment reminders for overdue accounts
• Insurance verification requests
• Promotional offers and sales events

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for assistance.

Your SMS consent is not shared or sold to third parties for marketing purposes. You may opt out of promotional emails or text messages at any time by following the unsubscribe instructions included in those communications.

Contact Information

To update or request removal of your personal information, please contact us:

Tennessee Imports
4315 Nolensville Pike
Nashville, TN 37211
Phone: 615-833-0777
Email: tn.imports@yahoo.com

Your Rights

You have the right to access, correct, or delete your personal information, restrict or object to its processing, request data portability, and withdraw consent at any time. If consent is withdrawn, you must discontinue use of the website.

Security

We use appropriate technical and administrative safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website at www.tennesseeimportsinc.com.

Third-Party Text Messaging Disclaimer

Any text messages sent via SMS or WhatsApp are not facilitated or provided by DealerFire. All text messaging communications are conducted solely through Tennessee Imports, which assumes full responsibility for any third-party messaging services used. DealerFire does not manage or offer text messaging services and is not liable for any related communications.